Privacy policy

Effective Date: April 18, 2025

At Viona Jewelries, we are dedicated to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, vionajewelries.com, use our services, or make purchases, including items such as our 925 sterling silver rings, gemstone rings, and amethyst rings.

Information We Collect

We collect personal information you provide directly to us when purchasing jewelry, including your name, email address, phone number, billing and shipping addresses, payment details, and any other information shared during checkout or through customer support. This applies to purchases of jewelry items like sterling silver rings, gemstone jewelry, and other premium pieces.

Additionally, we automatically gather information via cookies and similar technologies to enhance your browsing experience. This includes data such as your IP address, browser type, device details, and website usage patterns. Such information helps us optimize your shopping experience for products like gemstone rings and fine jewelry.

How We Use Personal Information

We use your personal data to:

  • Process and complete your orders for items such as 925 sterling silver rings, gemstone rings, and other jewelry products.

  • Communicate with you about orders, inquiries, and customer support related to high-quality and personalized jewelry.

  • Enhance and improve our website and services for a better shopping experience.

  • Send promotional emails (if opted in) regarding new collections, special offers, and exclusive discounts on jewelry like sterling silver and gemstone rings.

  • Analyze customer demographics and improve our services, including personalized recommendations for jewelry pieces.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, meet legal requirements, resolve disputes, and enforce agreements.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to have your data removed, please contact us at vionajewelries@gmail.com. We will handle your request in line with applicable data protection laws, ensuring your personal details are managed securely.

Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or loss, ensuring your jewelry orders and personal details are securely processed.

Cookies

Our website uses cookies to improve your shopping experience for rings, jewelry, and gifts. You can manage cookie preferences through your browser settings. Please be aware that disabling cookies might affect website functionality and your shopping experience.

Third-Party Services

We may share your personal information with trusted third-party providers who assist us with services such as payment processing, shipping, and email marketing for our jewelry products. These providers are contractually obligated to protect your data and use it solely for the agreed purposes.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with the revised effective date. We encourage you to review it regularly to stay informed about how we protect your data and ensure a secure jewelry shopping experience.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, feel free to contact us:

Viona Jewelries
Email: vionajewelries@gmail.com
Phone: +49 1525 8735847
Address: 22149 Hamburg, Germany