Privacy Policy

Effective Date: April 18, 2025

At Viona Jewelries, we are committed to protecting your privacy and ensuring that your personal data remains safe. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, vionajewelries.com, use our services, or make a purchase, including high-quality jewelry like our 925 sterling silver rings, gemstone rings, and amethyst rings.

Information We Collect

We collect personal information that you provide directly to us when shopping for jewelry, such as your name, email address, phone number, billing and shipping addresses, payment information, and any other details you provide during the purchase process or through customer support interactions. This also includes personal details related to purchases of jewelry items like sterling silver rings, gemstone jewelry, and other high-quality pieces.

Additionally, we automatically collect information using cookies and similar technologies to improve your experience when browsing our selection of jewelry, including your IP address, browser type, device information, and browsing behavior on our website. This helps us enhance your shopping experience with products like gemstone rings and fine jewelry.

Use of Personal Information

We use the personal information we collect to:

  • Process and fulfill your orders, including for our 925 sterling silver rings, gemstone rings, and other jewelry pieces.
  • Communicate with you regarding your orders, inquiries, and customer support requests related to high-quality jewelry and personalized pieces.
  • Improve our website and services, ensuring a seamless shopping experience for products like 925 sterling silver rings, gemstone jewelry, and gifts for her.
  • Send promotional emails, if you have opted in, about new jewelry collections, special offers, and exclusive discounts on items like sterling silver rings or gemstone rings.

We also store your contact details and geographical location for internal purposes, such as analyzing customer demographics and further enhancing our jewelry services, including tailored recommendations for jewelry like gemstone rings and 925 sterling silver jewelry.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements regarding high-quality jewelry and related services.

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to have your personal data removed from our records, please notify us via email at vionajewelries@gmail.com. We will process your request in accordance with applicable data protection laws, ensuring that your personal details, whether related to jewelry purchases or customer support interactions, are handled with care.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes ensuring that your personal details related to your jewelry orders are securely handled.

Cookies

Our website uses cookies to enhance your browsing experience while shopping for rings, jewelry, and gifts. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our website and your ability to purchase fine jewelry or view certain product pages.

Third-Party Services

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email marketing for our jewelry items like sterling silver rings and gemstone rings. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information and your jewelry shopping experience.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.

Viona Jewelries
Email: vionajewelries@gmail.com
Phone: +49 1525 8735847
Address: 22149 Hamburg, Germany